Enthält:
1. Strategies of experience and research -- The enduring counsel for simplicity -- Simple language -- Common concepts -- Manageable tasks -- Widespread information -- Some interesting complexities -- 2. The experimental evidence -- Specific questions are better than general ones -- When to leave it open and when to close it -- Offer a no opinion option -- Omit the middle alternative and measure intensity -- How to measure intensity -- Use forced-choice questions, not agree-disagree statements -- The problem of question order -- Wording effects: potentially important but unpredictable -- Create split sample comparisons -- Use open follow-ups to closed questions -- Use random probes -- Ask multiple questions on a topic -- 3. The tools at hand -- Exploration -- Experts and insiders -- Borrowing questions from others -- Pretesting: Strategies, purposes, and phases -- Strategies of design -- The purposes of pretests -- Phases of pretesting.
Anmerkungen:
Hier auch später erschienene, unveränderte Nachdrucke
Literaturverzeichnis: Seite 76-79
Beschreibung:
1. Strategies of experience and research -- The enduring counsel for simplicity -- Simple language -- Common concepts -- Manageable tasks -- Widespread information -- Some interesting complexities -- 2. The experimental evidence -- Specific questions are better than general ones -- When to leave it open and when to close it -- Offer a no opinion option -- Omit the middle alternative and measure intensity -- How to measure intensity -- Use forced-choice questions, not agree-disagree statements -- The problem of question order -- Wording effects: potentially important but unpredictable -- Create split sample comparisons -- Use open follow-ups to closed questions -- Use random probes -- Ask multiple questions on a topic -- 3. The tools at hand -- Exploration -- Experts and insiders -- Borrowing questions from others -- Pretesting: Strategies, purposes, and phases -- Strategies of design -- The purposes of pretests -- Phases of pretesting